— Peter RobisonThe deaths of 346 people on a brand-new aircraft within five months badly shook the widely shared assumption of safety in air travel. There was the chilling fact that software had overridden humans. Then, too, it became clear that the FAA had abdicated much of its oversight to Boeing itself. Most disturbing was what the crashes revealed about the rotted culture of an iconic American company, as the plane’s grounding stretched to almost two years, cost more than $20 billion, and finally forced the departure of Muilenburg.
Replicated under Fair Use from Flying Blind: The 737 MAX Tragedy and the Fall of Boeing by Peter Robison.