Spite House: AI, disintermediation and the end of the free web Highlight

The charity loses the ability to offer comprehensive support. It loses the chance to build trust with someone who needs support. It loses potential volunteers, donors, and advocates. And most dangerous of all, it loses control over the accuracy and safety of the information. When people don’t get good information, the consequences can be huge. Without proper advice for early intervention, that user might need more intensive in-person services later.