Resource

Super Pumped: The Battle for Uber Highlight

posted on in: Quote.

They later figured out that many of the Xchange leasing drivers—those with poor or nonexistent credit histories—were the ones responsible for these incidents, which ranged from speeding tickets to sexual assault. The managers had created a moral hazard, indirectly causing pain for thousands, and potentially triggering a public relations and legal nightmare.

— Mike Isaac

Replicated under Fair Use from Super Pumped: The Battle for Uber by Mike Isaac. (Pg. 218)