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The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power Highlight

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Behavioral surplus must be vast and varied, but the surest way to predict behavior is to intervene at its source and shape it. The processes invented to achieve this goal are what I call economies of action.

— Shoshana Zuboff

Replicated under Fair Use from The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power by Shoshana Zuboff. (Pg. 202)