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The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power Highlight

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“Conditioning at scale is essential to the new science of massively engineered human behavior.” He believes that smartphones, wearable devices, and the larger assembly of always-on networked nodes allow his company to modify and manage a substantial swath of its users’ behavior. As digital signals monitor and track a person’s daily activities, the company gradually masters the schedule of reinforcements—rewards, recognition, or praise that can reliably produce the specific user behaviors that the company selects for dominance:

— Shoshana Zuboff

Replicated under Fair Use from The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power by Shoshana Zuboff. (Pg. 296)