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The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power Highlight
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— Shoshana ZuboffFrom the point of view of the prediction imperative, personalization is a means of “individualizing” supply operations in order to secure a continuous flow of behavioral surplus from the depths. This process can be accomplished successfully only in the presence of our unrelenting hunger for recognition, appreciation, and most of all, support.
Replicated under Fair Use from The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power by Shoshana Zuboff. (Pg. 256)