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The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power Highlight

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(Nuance calls them “dialogue chunks”) are uploaded to the company’s servers, where they are analyzed and stored.33 As you might expect, those dialogue chunks continue their journey as behavioral surplus, in much the same way as Samsung’s TV-captured audio, to be sold again and again “for other services and products,” as the Genesis terms-of-service agreement indicates.

— Shoshana Zuboff

Replicated under Fair Use from The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power by Shoshana Zuboff. (Pg. 266)