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The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power Highlight

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The uncontract is a feature of the larger complex that is the means of behavioral modification, and it is therefore an essential modality of surveillance capitalism. It contributes to economies of action by leveraging proprietary behavioral surplus to preempt and foreclose action alternatives, thus replacing the indeterminacy of social processes with the determinism of programmed machine processes.

— Shoshana Zuboff

Replicated under Fair Use from The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power by Shoshana Zuboff. (Pg. 220)