— Edward ZitronNot only does Salesforce not actually sell "agents," its own research shows that agents only achieve around a 58% success rate on single-step tasks, meaning, to quote The Register, "tasks that can be completed in a single step without needing follow-up actions or more information." On multi-step tasks — so, you know, most tasks — they succeed a depressing 35% of the time.
Replicated under Fair Use from The Hater's Guide To The AI Bubble by Edward Zitron.